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 15 Sep 2014   Posted by admin

Reliable coverage for remote communications

FOCUSING on critical operations in the energy, mining and maritime markets, ITC Global has helped companies in the industry with communications for reliable global coverage. The company is one of the largest privately owned satellite communications providers specifically focused on companies in remote locations. ITC Global has delivered on improving real-time decision making and enhanced health, safety and environmental management through a unified communications solution, tailored to clients’ requirements. This is done with the implementation of custom network design, hardware implementation, field engineering, technical support and enterprise-grade satellite bandwidth.

ITC Global was founded on the concept that it is an extension of a client’s organisation – which is why the company stands out from its competitors. Sales manager David Atkinson said operations in remote and harsh locations depended on highly reliable communications to run their business and keep their employees safe.

“Our mission is to be the best at what we do, being agile enough to respond to changing client needs, combined with the scale and professionalism to support large complex global networks,” he said.

As the company is privately owned, Mr Atkinson said it is able to concentrate solely on its customers’ needs.

“Customers can sometimes feel as though they are just another contract, but at ITC Global, they’re our number one priority,” he said.

The company uses field proven technologies to deploy satellite networks in the Ku, C and KA frequency bands, offering global coverage with the exception of the Polar regions. This allows companies to improve real-time decision making, increase employee morale and retention and enhance the management of health, safety and environment programs.

“Apart from a good understanding of satellite communications systems, we offer clients a lot of expertise in configuring their remote networks,” Mr Atkinson said.

“A poorly configured satellite system can be very frustrating for users, so we work to minimise the issues which arise when working from remote sites.”

“We provide services in places where others fear to tread, with local “boots on the ground” in 38 countries across the Americas, Europe, Africa and Australia.”

In 2013, ITC Global was awarded a WA Information Technology and Telecommunications Alliance award for its satellite communications project with one of the world’s largest resource companies. The company has offices in 14 different countries, field technicians in 38, completed projects in more than 60 countries, more than 30 satellites, and more than 1400 active sites on oil rigs, mines and ships.

For more information on how ITC Global can improve communications in your business, visit: www.itcglobal.com