Underground Mine Dewatering Specialists
National Pump & Energy (NPE) provides a full range of dewatering services to the civil, construction and mining industries.
As a trusted partner in the mining industry, NPE offers reliable and innovative solutions for any dewatering projects.
Underground Powerhouse
NPE has been at the forefront of surface dewatering in Australia for some time and, now, they are proving to be a powerhouse in the underground dewatering space.
With the ability to provide solutions tailored to their client’s needs – whether it be rental units, new pump sales, spare parts or offsite repairs – NPE are being recognised as the “one stop shop” for all underground pumping needs.
Aside from having “seen it all”, NPE’s underground mining team are driven to think outside the box and provide alternative options for any underground dewatering issues.
NPE tailors solutions for every client as they understand that the one-size-fits-all approach does not work with a multitude of variables in mining.
The Best In The Business
NPE prides itself on having a “best in the business” team.
With decades of experience and a thorough understanding of the underground mining conditions in Australia, they love what they do and are passionate about underground mining.
The dewatering requirements of each site differ due to a number of factors and the NPE team aim to provide a tailored approach to their clients’ needs.
Their ability to listen to what their clients are aiming to achieve and to “think outside the box” when providing solutions has seen them become the ‘go to provider’ in an industry that is ever evolving.
NPE’s success has been underpinned by its ability to deliver what they promise.
The company’s branch network throughout Australia provides support to underground operations in each state.
It has an extensive rental fleet of underground submersible pumps (5kW -90kW) along with underground ancillary equipment (hopper tanks, float modules).
Its “super service centres” also provide offsite repairs to clients.
NPE’s Female Specialist In Underground Mining Pumps
NPE’s underground mining pumps specialist Desiree Pozzi lives and works locally in Kalgoorlie-Boulder, in the heart of the Goldfields, WA.
Working as part of the NPE Kalgoorlie team that services the entire region, Desiree is solely focused on the dewatering solutions in the region’s underground market.
“Living and working in the Goldfields, I understand that mining is a 24/7 game,” she said.
“I am committed to ensuring my clients are supported – no matter when, no matter where.
“Our NPE team on the ground here have open communication, so we are always across-the-board with client expectations and always making sure these are met.”
Desiree’s presence is a breath of fresh air in a male-dominated industry and her commitment to her mining clients are unwavering.
“Working within a male dominated industry it could be perceived that being a female may at times be tough,” she said.
“I can honestly say, I have been extremely supported by both my clients and colleagues.
“The continual positive feedback from clients regarding our commitment to delivering what we promise has been welcomed.
“I am so lucky to be a part of a team that possesses the same passion for underground mining as I do.
“While technology plays a huge part in mining, with continual improvements in the dewatering space being made – we believe that service provided should not suffer.
“We pride ourselves on our high level of service and are regularly praised by our customers for this.
“Our aim is always to ensure that we are working with clients to optimise pump life and we believe we are able to provide tools aside from our products that can ensure this happens.”
Quality Service Australia-Wide
Clients are assured that OEM-trained technicians are on the job when NPE is engaged for offsite repairs.
The company’s exclusive distributorship agreement with Minetuff Dewatering Pumps gives them access to comprehensive spare parts which are available to purchase, should a client wish to repair their own units on site.
NPE provides ongoing support to its clients, whether they purchase spares and pumps, repair offsite or rent.
Through follow ups and open communication with the end users of the product they ensure they are the first call that is made for the next order.
Leading Expert in Pump Fleet Management
NPE’s dedicated and experienced team can assist with all aspects of a project, from site
inspection through to system design, project costing, equipment selection, in-house construction – assembly, testing, installation, commissioning, maintenance, operation and/or complete project management, where required.
The detailed on-site (or remote if required) inspection and assessment will ensure that the designed solution will produce the most effective and reliable outcome whilst reducing potential delays and bottom line impacts.
NPE maintains a large inventory of genuine replacement parts, which allows for quick delivery.
The company’s routine maintenance ensures all equipment is cleaned, inspected and tested for performance and safety prior to dispatch.
NPE has the experience, capacity and most importantly, commitment, to assist clients with any project anywhere in Australia.