Metso Life Cycle Services model for minerals processing

Metso is introducing a groundbreaking Life Cycle Services (LCS) framework to reflect the shift toward outcome-based partnerships and performance-driven business models, while addressing customers’ different levels of support requirements.   

Metso has offered LCS for more than 15 years and the new LCS model includes solutions for parts, equipment and process island scopes as well as three partnership levels focusing on stability, optimisation or growth. 

Metso integrated service solutions senior vice president Miika Tirkkonen says customers aim to improve efficiency and profitability, although their needs vary greatly.  

“Metso is committed to supporting different customer requirements and to helping them with long-term, continuous improvement,” he said. 

“The new LCS framework spans from basic parts supply to full equipment lifecycle management, labour and shutdown services, to integrated flowsheet level operations, depending on the customer’s scope.” 

The new LCS solutions are designed to meet market-specific needs and drive customer value. 

LCS for crushing as a services output is a transformative model, currently available in South America, enables crushing operations without capital investment. It offers the customer predictable costs, rapid mobilisation and high performance from day one.  

LCS for pumps availability is a globally available solution for customers seeking continuous pumping performance. It improves the customer’s pump equipment availability and parts supply while reducing capital expenditure, supporting operational reliability and improving the total cost of ownership (TCO). 

“The new LCS framework expands on transactional service contracts,” Mr Tirkkonen said.  

“Firstly, LCS help customers to scale in-house expertise by accessing the specialised knowledge and support of Metso’s experts. Risk-sharing helps the customer to reduce their operational uncertainty, 

“Additionally, the customer can focus more on driving strategic business growth, as Metso is responsible for agreed activities and targets. The mutual commitment to long-term targets fosters a win-win situation through improved planning and control for both parties in the partnership.”   

The new LCS framework and solutions are being showcased for the first time at the Brazilian Mining Expo and Congress Exposibram 2025, the largest mining industry event in Latin America, organized annually by the Brazilian Mining Institute (IBRAM), October 28-30. 

Following the event, Metso will continue to highlight the evolving LCS portfolio that delivers measurable customer value, at key events globally.