The cost of inefficient workforce management on mining productivity

In the rapidly evolving landscape of Australian mining, operational efficiency isn’t just a goal — it’s a necessity. With the industry contributing more than $455b to Australia’s GDP in 2024 and employing more than 270,000 workers, even minor inefficiencies can have major financial and operational repercussions. As mining companies face increasing pressure to deliver higher outputs amid tightening margins, effective workforce management has become a critical driver of productivity and safety.
Despite widespread digitalisation across sectors, many mining operations still rely on outdated systems — manual timesheets, paper-based rostering and fragmented communication channels. These legacy processes often lead to data inaccuracies, resource misallocation and compliance risks. Studies show that inefficient workforce management can reduce productivity by up to 25%, costing large operations millions in lost output annually.
Digital frameworks that can help
To combat these inefficiencies, forward-thinking mining organisations are embracing integrated digital workforce platforms such as RosterPro and FieldSafe. These systems connect every aspect of workforce management — rostering, timesheets, field data and safety reporting — into a unified digital framework.
Digital timesheets, for example, eliminate manual entry errors and provide real-time visibility into employee hours, attendance and overtime. With this data at their fingertips, managers can make immediate, informed decisions — whether that means reallocating resources, addressing fatigue risks or managing compliance.
Automated rostering, a key feature of RosterPro, dynamically schedules shifts based on availability, compliance, and operational demand. This not only reduces downtime but also improves morale by ensuring fair and transparent scheduling. Likewise, FieldSafe empowers field teams with mobile tools for incident reporting, hazard management and safety compliance — all in real time — strengthening the connection between productivity and safety.
Implementing such technologies creates a continuous feedback loop — better data leads to smarter planning, which drives higher output, reduced operational costs and improved safety outcomes. In fact, mines leveraging integrated digital workforce tools report productivity improvements of 15–30% alongside measurable reductions in administrative overhead.
Sustained continuous improvement
The true value of digital workforce management lies in its ability to drive continuous improvement. By analysing workforce trends, mining companies can forecast staffing needs, optimise resource deployment and identify operational bottlenecks before they impact production.
In today’s competitive environment, digital transformation in workforce management isn’t optional — it’s essential. Mining companies adopting intelligent tools like RosterPro and FieldSafe are positioning themselves to enhance productivity, reduce costs and uphold world-class safety standards.
Find out more from TOKN Technology about how our digital solutions can help your operation stay efficient, compliant and future-ready: www.tokntechnology.com












